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Online support opens up access in rural areas

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People in rural areas who have issues accessing healthcare due to their remote location can now receive professional support via Skype from the Mental Health Association Australia.

The non for profit organisation’s new free Online Support Service offers Queenslanders access to Registered Psychologists and Social Workers on Skype, an online video service.

By offering free and accessible professional support from outside the person’s usual community, the Association aims to improve access to services across Queensland. They also hope to help people who delay accessing mental health support because it may be difficult due to their location or they may struggle to remain anonymous in a small community.

People might use the Online Support Service if they:

  • want to set goals to improve their mental health and well-being
  • feel they need to talk to someone about what's going on in their life
  • could use some support while clarifying their goals and future direction
  • are worried about their mental health or feeling down or stressed
  • are feeling isolated or alone
  • want to reduce their drug and/or alcohol use
  • are concerned about a friend or family member

The appointment based Online Support Service is available on Skype, or by phone if online access isn’t an option.

Referral into this service is via the Mental Health Information Line on 1300 729 686. Visit the website for more information.

Last updated
29 June 2015