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2010/2011 Return to Work Monitor

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14 Sep 2011

The national Return to Work (RTW) Monitor is a report on Australian injured workers. Conducted by the Head of Workers’ Compensation Authorities, which is responsible for the regulation of workers compensation in Australia and New Zealand, the report is based on a phone survey conducted with a sample of workers interviewed seven to nine months after injuring themselves.
The 2010/11 Return to Work Monitor has just been released and can be downloaded here.
Feedback from Queensland workers indicates that WorkCover Queensland is helpful with RTW – 47% of respondents rated us as helping, compared to 41% nationally. The ease of claim and service ratings for WorkCover Queensland were also higher than the national average, with 93.6% of all workers returning to work at the end of their claim, compared to 90.7% in the last 12 months (based upon WorkCover Queensland’s data from 2009/2010).
The report also highlights some areas for improvement, including WorkCover Queensland’s RTW planning and durability. The monitor shows that our RTW durability is below the national average, affected by a higher than average percentage of workers whose employment was terminated. While we are pleased with our efforts to improve RTW outcomes at the end of a claim, we also want to ensure that outcomes are durable, and we will be focusing on this and other feedback over the next 12 months. 

Additional information about the 2010/2011 RTW Monitor is also available here.

For more information on the Head of Workers’ Compensation Authorities, visit their website.

Last updated
30 June 2015

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