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Maintaining a safe workplace is everyone’s responsibility. This section offers information and tools to help you manage risks and protect health, safety and wellbeing.
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Everything you need to know about worker’s compensation insurance, whether you’re an employer needing to insure your workers or a worker who’s been injured at work.
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Rehabilitation & return to work
Rehabilitation & return to work
Your rehabilitation and return to work journey will be easier if you know your options, the steps to take, and who’s responsible for what.
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Learn about the Acts, Regulations and codes of practice we are responsible for and find information on workplace inspections and prosecutions.
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Find health and safety information and guidance about your industry and the kind of work you do.
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A listing of useful resources available on the website. Use the in-page search or filters to find what you need.

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About
Contact
Services
News & events

1300 362 128

Worker Assist (Opens in an external website)
WorkCover Connect (Opens in an external website)
Provider Connect (Opens in an external website)
High risk work assessor portal (Opens in an external website)
High risk work applicant/licencee services (Opens in an external website)
Electrical licensing office course package and online assessment (Opens in an external website)
Organisational systems benchmarking (Opens in an external website)
Workers' Compensation Regulatory Services online services (Opens in an external website)

2021 Bulletins

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2021 editions of the Rehabilitation and Return to Work e-bulletin.

December 2021

December 2021 edition of Rehab and return to work ebulletin.
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November 2021

November 2021 edition of Rehab and return to work ebulletin.
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October 2021

October 2021 edition of Rehab and return to work ebulletin.
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September 2021

September 2021 edition of Rehab and return to work ebulletin.
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Monitoring injured workers in host employment

Actively check-in and monitor the progress of injured workers who are in host employment at another workplace.
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Remove the stigma around work-related psychological injuries: maintain open and regular communication

Communicating openly with all workers and not hesitating to speak to workers who’ve experienced a work-related psychological injury.
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Getting workers’ compensation information should be as easy as 1, 2, 3

People know their rights and responsibilities if they are injured at work and can easily access workers’ compensation claim and lodgement information.
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New claims pathway for first responders and eligible employees with post-traumatic stress disorder

On 12 May 2021, the Queensland Parliament passed new workers’ compensation laws that provide a streamlined claims pathway for first responders and eligible employees diagnosed with post-traumatic stress disorder (PTSD).
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SMART goal setting for return to work

Actively involve your injured worker in planning their return to work early, including setting SMART (specific; measurable; attainable; realistic; time-based) return to work goals
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New online platform to help identify and address workplace psychosocial hazards

Identify and understand psychosocial hazards in your workplace and take steps to address them before a psychological injury occurs.
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Support workers to play an active role in their recovery

Support injured workers to play an active and informed role in their own rehabilitation and recovery...
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Genuine care and understanding

Rehabilitation and return to work coordinators (RRTWCs) should encourage employers or line supervisors to make early, direct contact with an injured worker to check in on how they are going.
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Common causes of work-related musculoskeletal disorders

Understand the common causes of work-related musculoskeletal disorders (MSDs) such as tendinitis, back pain, carpel tunnel, ligament strain.
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Fatigue and return to work

Regularly check in with workers undertaking suitable duties to determine if they are experiencing fatigue.
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Records management for RRTWCs

Rehabilitation and Return to Work Coordinators (RRTWC) should ensure information relating to a worker’s rehabilitation and return to work is accurate, confidential and kept separately from their employment records.
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