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Redesigned website launched

By , , ,

8 October 2020

We're delighted to announce that our redesigned website launched on 8 October 2020.

Our main goals for the redesign process were to make the website simpler, cleaner and easier to use. With a focus on making sure important information is easily accessible.

The newly designed website:

  • provides relevant and up-to-date information in simple and direct language
  • is mobile friendly and responsive
  • has a menu and home page designed with you, the user, in mind
  • has an improved search function, which means you can easily find and filter information you need, when you need it
  • has a strong focus on accessibility standards to include the 18% of Queenslanders who have a disability.

Watch this highlights video for more information.

A bit about the project

In 2014 the website was created, to provide a one-stop-shop for safety and workers' compensation information in Queensland. The website brought together content from:

  • Workplace Health and Safety Queensland
  • WorkCover Queensland
  • Electrical Safety Office
  • Workers' Compensation Regulatory Services (formerly Q-COMP).

Last year the four organisations began work on a project to redesign

Why did we need to redesign the website?

Feedback from our website users told us:

  • there was confusion about who owned the website
  • information was hard to find
  • the amount of information was overwhelming.

This meant your online experience was often not a positive one and that was a problem, not only for you, but also for us.

What we did

We started by talking to people who use the website. We asked what the issues were and what they needed from the website. From there, we redesigned and addressed the problems by creating a user-centric, needs-based website that provides relevant and up-to-date information.

The project was about more than making the website look better. We focused on making sure people who use the website feel supported and empowered to find information when they need it.

If you have any questions, suggestions, or comments please use the ‘Give feedback about this page’ link at the bottom of this page.