Clinical Framework for the Delivery of Health Services

The 'Clinical Framework For the Delivery of Health Services' is a paper which aims to help healthcare professionals deliver the right care at the right time to individuals with a compensable injury.

The Clinical Framework has been established to:

  • optimise participation at home, work and in the community, and to achieve the best possible health outcomes for injured people
  • inform healthcare professionals of our expectations for the management of injured people 
  • provide a set of guiding principles for the provision of healthcare services for injured people, healthcare professionals and decision makers 
  • ensure the provision of healthcare services that are goal orientated, evidence based and clinically justified 
  • assist in the resolution of disputes.

It also outlines a set of guiding principles for the delivery of health services. These principles are intended to support healthcare professionals in their treatment of an injury through:

  • measurement and demonstration of the effectiveness of treatment
  • adoption of a biopsychosocial approach
  • empowering the injured person to manage their injury
  • implementing goals focused on optimising function, participation and return to work
  • base treatment on best available research evidence.

The Transport Accident Commission (TAC) and WorkSafe Victoria, who've created the Clinical Framework with stakeholders including healthcare professionals have also created a short film with examples of how the Framework can be applied in practice.

Last updated
23 March 2014