Skip links and keyboard navigation

Queensland Government site header

Electrical incidents and notifications

Electrical incidents and notifications

A person conducting a business or undertaking (PCBU) must, under the Electrical Safety Regulation 2013 (PDF, 846 KB) (the ES Regulation), notify the regulator once they become aware of a serious electrical incident (SEI) or dangerous electrical event (DEE) arising out of the conduct of their business or undertaking.

Serious electrical incident

Section 11 of the Electrical Safety Act 2002 (PDF, 825 KB) (the ES Act) defines a SEI and includes where a person:

  • is killed by electricity
  • receives a shock or injury from electricity, and is treated for the shock or injury by or under the supervision of a doctor
  • receives a shock or injury from electricity at high voltage, whether or not the person is treated for the shock or injury by or under the supervision of a doctor.

Dangerous electrical event

Section 12 of the ES Act defines a DEE and includes:

  • when a person, for any reason, is electrically unsafe around high voltage electrical equipment, even if the person doesn't receive an electric shock or injury
  • significant property damage caused by electricity or something originating from electricity e.g. electrical fire
  • unlicensed electrical work
  • unsafe electrical work
  • unsafe electrical equipment or electrical equipment that does not have electrical equipment safety system (EESS) approval markings.

Note: high voltage means a voltage above 1000V a.c. or 1500V ripple-free d.c.

How to notify

Phone

Call 1300 362 128

Online

Complete the Online incident notification form or download the incident notification form FM3 (PDF, 192.2 KB) .

Fax

Fax incident notification form FM3 (PDF, 192.2 KB) to 07 3874 7730

Email

Email incident notification form FM3 to whsq.aaa@justice.qld.gov.au

Notification by distribution entities

Distribution entities have particular details they must provide and are able to report incidents using the online entity incident notification form. This form is for distribution entities only.

Note: If the incident involves a death, immediate notification is also required by telephone.

Making safe versus disturbing the scene

An inspector or police officer may need to investigate the scene of a serious electrical incident or dangerous electrical event.

It is an offence to interfere with the scene of an incident without the permission of an inspector or police officer.

There are some exceptions, such as, when it may be necessary for you to:

  • save a life
  • relieve suffering
  • prevent injury to a person
  • prevent property damage.

For more information call 1300 362 128.

Keep a record

You must keep a record of the incident or event for at least five years. The best way to do this is to keep a copy of the completed incident notification form for each incident or event.

Last updated
04 April 2017

Safe Work and Return to Work Awards 2017

Win up to $2000 prize money per category and be recognised for your work health and safety and return to work achievements.

Read more...

Safe Work and Return to Work Awards

Get ready to renew your policy from 1 July

New discounts on offer, plus improvements to our online services. Read up on everything you need to know to get ready for policy renewal from 1 July.

Read more...