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Key dates and information

These are the key dates to remember for renewing your WorkCover accident insurance policy.

We will send you email/SMS reminders throughout the renewal period to help you remember our key renewal dates. Review your contact details online by logging into WorkCover Connect. Once logged in, select 'Contact > Change premium contact details' from the menu, and update if required. Alternatively, you can call us on 1300 362 128 if you would like us to update your details.

Key dates

1 July Renewal season commences Join over 91% of employers and use our online services to declare your wages information and pay your premium, or call us and declare over the phone.

You will need to declare your actual wages for 2019-20 and provisional wages for 2020-21.

31 August Wage declarations due Due date for wages declaration
16 September Discount premium due Receive a 5% discount on your premium if your wages were declared on time and you pay in full by this date
(discounted premium price cannot go below $200)
30 September Full premium due Full premium payment due if not paying via payment plan

Handy hints for renewing your policy

Please keep your contact details up-to-date so that all our renewal information reaches you at the right address.

If you have not received a wages declaration notice from us by the second week of July, call us on 1300 362 128. We mail or email the relevant notices to every employer in Queensland, and the key dates for premium renewal apply to all employers even if your mail or email does not reach you.

Our renewal season runs from July to September each year. If you know you will be unavailable during this time please make arrangements for your policy's renewal during that time, or you can use our online services from anywhere in the world to renew and pay your policy.

Cancelling your policy

If you no longer employ workers in Queensland, you can cancel your policy online at any time. If you're not sure who you need to cover for workers' compensation, find out more about the definition of a worker. Remember, penalties may apply if you employ workers and don't have a policy in place.

To cancel your policy, you will need the following information:

You can pay any outstanding premium owing after the cancellation and will have access to our online service for 90 days from when you cancel your policy.

Your policy does not automatically lapse if you do not renew it.

Tips for premium payment

The final due date for premium during WorkCover Queensland's renewal period is 30 September. Our due dates mean that we must have received your payment by that date. Several payment options are available to you via online services.

If eligible, you may receive a 5% discount on your premium if you pay in full by 16 September. Check your premium notice to see if you are eligible for the discount, or call us on 1300 362 128.

Late payment

Late payment of your premium will result in an automatic late payment penalty being applied. Until all outstanding premium (including penalties) is paid in full, you will be deemed uninsured and may be liable for claims costs that arise.

If you are unable to pay your premium by its due date using any of the methods above, you can apply for premium funding from your financial institution or independent premium funders.

Last updated
05 May 2020

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