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In an emergency

  1. If it is a fatality, dial 000 and ask for police.
    • If overhead powerlines have fallen down notify the relevant electricity entity or police.
  2. Administer first aid if required. Do not touch anyone who is receiving an electric shock.
    • Turn off power or free the person with a non-metallic item.
    • Nothing should be touched or moved unless it is to administer first aid, or there is further risk of property damage.
  3. Contact Workplace Health and Safety Queensland on 1300 362 128.
    • Workplace Health and Safety Queensland can provide approval to touch the scene.
    • An inspector or police officer will need to investigate the scene of a notifiable workplace incident.

You should be aware of the traumatic nature of incidents, and consider counselling or organise discussions for the people involved or affected by the incident.

Grief and trauma counselling

The Office of Industrial Relations provides a grief and trauma counselling service that is accessible to individuals, families and witnesses affected by a workplace death or serious injury.

Access to counselling is available in both regional and remote areas, not just in the months following the incident.

Statewide grief and trauma counselling services is delivered by Davidson Trahaire Corpsych (DTC).

To access this service:

Phone: 1300 631 904   Email:

Last updated
26 October 2017

Safe Work Month 2018

Registrations are now open for Safe Work Month events across Queensland this October.


Safe Work Month 2018

Get ready to renew your policy from 1 July

WorkCover Queensland’s accident insurance policies are due for renewal from 1 July–31 August each year. Read up on everything you need to know to get ready for policy renewal.