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Office of Industrial Relations Right to information

Right to information (RTI) is the Queensland Government's approach to giving the community greater access to information, equal access across all sectors of the community, and appropriate protection for individuals' privacy. An individual has the right to request any information held by an agency and any documents containing their personal information.

The government will provide access to information it holds, unless it is not in the public interest to do so.

For more information about your RTI rights, visit the Queensland Government website.

Important information about COVID-19 pandemic planning - Right to Information, Information Privacy and Privacy

As the Office of Industrial Relations plan for possible office closures and/or change of work arrangements as part of COVID-19 preparedness, we ask for your support, patience and understanding regarding unplanned delays, requests for extension of time to process applications or reduced capacity to deal with access and/or amendment of information applications, internal reviews, external reviews and privacy related matters.

The following provides guidance on how we may manage the access to and amendment of information applications, internal and external reviews under the Right to Information and Information Privacy Acts, and privacy related complaints.

Note: Given the likelihood of delays and uncertainty as a result of the COVID-19 pandemic, please consider delaying lodging an application or privacy related matter if it is not urgent.

IssueSolutionPossible outcomes (refer to legend below)
OIR may have reduced or no access to receive physical correspondence and cheques sent via postal services. Contact the OIR Right to Information and Privacy teams by email:

For RTI and IP applications only, lodge online at www.rti.qld.gov.au .

C
Applicants unable to provide certified identification to validate an application due to access restrictions to an authorised witness An authorised officer may sight identification using Skype for Business or other social media applications. Contact rti@oir.qld.gov.au or privacy@oir.qld.gov.au for further information. D
OIR may experience:
  • restricted access to records and documents (particularly physical records and documents)
  • reduced availability of delegated decision makers
OIR may:
  • request a 20-business day extension
  • request consideration of withdrawal until there is more certainty in relation to business operations
A, B, C, D
OIR may:
  • experience restrictions in conducting third party and stakeholder consultations
  • be unable to retrieve documents/records from business units (particularly physical records and documents)
OIR may request consideration of withdrawal until there is more certainty in relation to business operations A, B, C, D
OIR may have staff absences OIR may:
  • request a 20-business day extension
  • request consideration of withdrawal until there is more certainty in relation to business operations
A, B, C
Slower internet reception in areas where staff are working remotely Request a 20-business day extension A, B, C
Legend
A Delay in finalising application
B Application withdrawn
C Deemed decision (automatic refused access when considered decision not made within the processing period or agreed longer period)
D Refuse to deal with application (e.g. if OIR considers the work involved would substantially and unreasonably divert the agency resources (s41 of RTI Act or s60 of IP Act) or application is non-compliant (s33 of the RTI Act or s53 of the IP Act))

For further information contact:

Right to Information: rti@oir.qld.gov.au

Privacy: privacy@oir.qld.gov.au

How to access information

Contact us before you make an RTI application

Please contact us to discuss the documents you are seeking. You may contact us using the details below:

Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: rti@oir.qld.gov.au

Lodge a right to information request

*Please note new fees and charges are effective from Monday 1 July 2019*

You are able to apply for access to information via a right to information application. If the information you request is not related to your personal information, you must pay an application fee of $50.80. This fee must be paid before your application can be processed. Depending on what information you request, you may also be charged a fee to cover the costs of processing the application and making copies of documents.

It is important to know that even though you submit a right to information application, Office of Industrial Relations may not be able to supply the information you are seeking.

You can apply for documents online, by fax, post, email, or in person.

Next of kin right to information

Under the Right to Information Act 2009 (RTI Act), a family member can apply to a government agency for access to information the agency holds about their deceased family member.

Amending personal information in a document

Under the Information Privacy Act 2009, you may apply for an amendment to a document that contains your personal information if that document contains information that is inaccurate, incomplete, out of date or misleading. There is no fee for amending your personal information.

You can submit an application using the Information Privacy Personal Information Amendment Application form.

Submit your completed application to:

Office of Industrial Relations
Right to Information
GPO Box 69, Brisbane Qld 4001
Ph: (07) 3406 9983
Email: rti@oir.qld.gov.au

Appeal an RTI decision

If you are not satisfied with the decision made by Office of Industrial Relations in relation to your RTI application or your Information Privacy application, you are able to seek a review of the decision.  You can do this by:

  • requesting an internal review within 20 business days of being told of the decision. A person, senior to the original decision-maker, will review your application and inform you of the review decision
  • requesting an external review by writing to the Office of the Information Commissioner Queensland. The Information Commissioner may change or confirm the decision made on your right to information or information privacy request, or try to mediate a settlement between the parties. For more information about external reviews, visit the Office of the Information Commissioner website.
Last updated
30 March 2020

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