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Case studies

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Working together

Phone call

The power of a phone call

This worker’s situation is proof that sometimes one phone call can be all it takes to make or break a person’s day or even recovery. Read more...

Supporting those who always support others

Roslyn Adams was working as a support worker when she damaged her left knee. Fortunately her employer, Cerebral Palsy League, believe in taking a collaborative, flexible and holistic approach to managing their workers’ compensation claims. Read more...

Positive culture leads to positive outcome

In the case of worker Georgina Lacey and her employer Knights Laundry, regular contact was the key in achieving a return to work after a repetitive stress injury. Read more...

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Employer best safety practice

Alexandra Williams and child

'Building Blocks' raises the bar in employee wellness program

A health and wellbeing initiative at FKG which incorporates a range of benefits such as gyms, flu vaccinations and skin checks, now includes an onsite early learning centre at the Toowoomba office. Read more...

FKG logo

FKG building a safer future with Recover at Work

FK Gardner & Sons Group (FKG) are leading the way in managing the health and safety of their people. Now they are also helping other businesses rehabilitate injured workers through WorkCover Queensland’s Recover at Work host employment program. Read more...

Safety of paramount importance for BMD

BMD is a national group of companies engaged in engineering design, construction and land development in the urban development, transport infrastructure, resources and energy sectors. Read more...

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Injury Prevention and Management

Integrated Family and Youth Service

Integrated Family and Youth Service Ltd (IFYS) is a not-for-profit organisation delivering specialist support and intervention programs for children, young people and families across Queensland. Read more...

Shred-X logo

Shred-X: Developing a national safety plan

Shred-X Document Destruction (Shred-X) provides secure destruction services, from paper shredding to digital media destruction.

Shred-X services thousands of commercial sites and households across South-East Queensland on a weekly basis. Trucks regularly visit Bundaberg, Gladstone, Rockhampton, Toowoomba, Emerald and northern New South Wales. Read more...

Cater Care logo

Cater Care Group: Emphasising capacity, not limitation

Cater Care Group provides contract catering, accommodation and facility management services to industries in regional and remote locations across Queensland. Read more...

View all Injury Prevention and Management case studies

Common law claim


Decision explores duty of care and psychiatric injury

Palmer & Ors v State of Queensland 27 March 2015
This judgement analyses what employee actions can be classified as being within the course of employment and shows that, if an internal investigation process is followed by an employer, there is no special duty of care owed to minimise the risk of psychiatric injury to employees being investigated. Read more...


Evidence and symptoms must support damages claim

Bawden v Proserprine Cooperative Sugar Milling Association Ltd 9 April 2015 [QDC 205]
This case highlights that in the case of a psychiatric injury, that evidence and symptoms must support the damages claim. Read more...


No breach of duty where cleaning system enforced

Scott v Jackson Garden Landscape Supplies Pty Ltd 17 February 2015
This decision highlights the importance of an employer not only having in place a system of work, but also maintaining and enforcing that system to guard against risk of injury. Read more...

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Health and wellbeing at work

Transdev logo

Transdev Brisbane Ferries: Safety starts with YOU: Be fitter, be safer

Transdev Brisbane Ferries is part of Transdev Australasia, which operates nine transport businesses throughout Australia and New Zealand. The company was awarded a grant under the Queensland Government’s High-Risk Industry Work Health Funding Program in 2013. Read more...

Russell Transport logo

Russell Transport: Mental health initiative

The long hours that drivers spend on the road by themselves, the remote locations they travel to and the time spent away from family, can sometimes lead to poor relationships, feelings of isolation, stress and depression. The management team at Russell Transport felt it was important to work with staff to manage these risk factors. Read more...

Russell Transport logo

Russell Transport: Fighting the flu

Drivers at Russell Transport often work independently, constantly moving in and out of offices and interacting with people from all walks of life at multiple workplaces and delivery destinations. Read more...

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Last updated
01 July 2015

There's nothing like getting back for getting better

Workers who get back to safe work as soon as possible recover more quickly than those who wait until they are fully recovered.


There's nothing like getting back for getting better

WorkCover Connect for employers coming soon

We're excited to announce WorkCover Connect, a new online service connecting Queensland businesses to everything they need to efficiently manage workers’ compensation.