Support services

Urgent help

Need urgent help? The following are some of the services available to help. Visit the links below, or call WorkCover Queensland on 1300 362 128 for more information.

Mental health support

  • 1300 MH CALL (1300 642 255) is a confidential mental health telephone triage service for Queenslanders that provides the first point of contact to public mental health services
  • Lifeline: 13 11 14
  • Beyondblue: 1300 224 636
  • Workers’ Psychological Support Service: 1800 370 732 or Queenslanders experiencing a work related psychological injury can access support from a social worker.

Financial hardship

Victim of Crime

If you are a victim of a violent crime, there are support services including possible financial support available to you. Information in relation to available support can be found through Victim Assist Queensland.

MATES in Construction

MATES in Construction is an initiative of Building Employees Redundancy Trust (BERT) and other key players in the Queensland construction industry. It is based on best practice principles and expert advice relating to suicide prevention.

MATES in Construction was established to identify workers who display early warning signs of a suicidal attempt, connect them with appropriate support and contribute to a more resilient and healthier industry. It has been successful in gathering support from the broader construction industry that suicide is an issue that can be addressed on construction sites across Queensland.

Visit MATES in Construction for more information.

COVID-19 advice and services

Queensland Governnment COVID-19 updates and alerts
For COVID-19 related health advice, Government actions, resources and translations.

Stakeholder bulletin
Latest stakeholder bulletin

Safe Work Australia
COVID-19 Information for workplaces

COVID-19 Work Health and Safety
Hotline: 1300 005 018 

Advice for employers on managing the risks of COVID-19 – your duties and managing a clean and hygienic workplace.

Fair Work Ombudsman: 13 13 94
For private sector wages, leave, dismissal, stand down and employee entitlement advice.

COVID-19 Workplace Relations Referral Service 1300 003 519
For long service leave, child employment, trading hours and public holiday advice.

Queensland Health: 13HEALTH (13 43 25 84)

National Coronavirus Health Information Line: 1800 020 080

Urgent help

Need urgent help with mental health support, or experiencing financial hardship? Please see information on some of the services available to help.

Last updated
21 April 2020