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Worker checklist: what you need to lodge a claim

Information you need to provide

WorkCover or the self-insurer requires the following information to decide a claim. The more information you can provide, the faster WorkCover or the self-insurer can assess your claim and help you get back to work.

To make a claim, you'll need to provide WorkCover or the self-insurer with:

  • your name, date of birth and personal contact information—including email address and mobile phone number
  • your employer's name and location
  • a work capacity certificate from your initial consult for this injury (your doctor will be able to issue you with this)
  • your bank details—BSB, account number and account name
  • a Tax File Number declaration (for time loss claims)
  • details of your injury and a brief description of when and how it occurred.

Make a claim for workers' compensation

If you don't have some of the required information, or are unsure about what information you need, call WorkCover on 1300 362 128 or the self-insurer for assistance.

Last updated
14 June 2019

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