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Aggravated injury or ongoing symptoms

Reopening a claim

Sometimes even after a claim has closed and a worker has returned to work following an injury, a worker may experience ongoing symptoms associated with the original injury.

When this happens, WorkCover may reopen the claim if it is confirmed that the current symptoms are associated with the original injury.

Workers experiencing ongoing symptoms associated with the original injury, can contact WorkCover on 1300 362 128 and WorkCover can determine if the claim needs to be reopened.

Workers whose employer is licensed as a self-insurer, can contact the relevant workers’ compensation unit to discuss.

Aggravation of an injury

Work can sometimes aggravate a previous work-related or non-work-related injury. This is called an aggravation and a worker will need to make a new claim for this injury. The claim will then go through the normal decision process for the aggravation.


WorkCover can only cover treatment and costs associated with the aggravation.

Last updated
14 June 2019

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