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Social support services

Community social support services and government-funded programs may offer financial, material, employment and mental health assistance. Please note this is not an exhaustive list, and does not infer an endorsement or recommendation of these services by WorkCover Queensland.

Social, financial and employment assistance


Services provided



Centrelink is an Australian Government statutory agency, whose purpose is to assist people to become self-sufficient, and to support those in need. They may offer financial assistance to those suffering from an illness or disability, those looking for work or those studying/training. They may also provide financial assistance to people with disabilities who are employed, in training, or job-seeking and are unable to use public transport without substantial assistance.

Disability, Sickness and Carers

132 717

Employment Services

132 850

St Vincent de Paul

Support may include providing food, food vouchers, clothing, furniture, budget support, assistance with utility bills or back to school costs, information and advocacy. The St Vincent de Paul Society offers material assistance through its network of Vinnies Centres. They are able to supply a variety of goods including furniture, clothing and household goods to families and people in need and who have met particular eligibility criteria. Centres are also a valuable resource for people on low incomes, enabling them to buy quality clothing, furniture and other household items at an affordable price.

1800 846 643

Salvation Army

Community Support Services provide emergency relief, material aid, advocacy, referral and support to people in personal and financial crisis. They conduct assessments for the No Interest Loan Scheme, and make referrals for low cost food centres and meal services.

13 72 58

Homeless Hotline

This service can help by providing   information about where you can find support, accommodation, meals or showers.

1800 474 753

24 hours a day, 7 days a week

My Community Directory

A directory of community-based services and organisations in your area.

1300 762 515

Skilling Queenslanders for Work

Training projects to help job seekers gain the skills, qualifications and experience they need to enter and stay in the workforce.

1300 369 935

Queensland Government employment and jobs

Online information and resources to assist in returning to work.

13 74 68

Australian Pain Management Association (APMA)

APMA is a consumer health organisation for Australians who live with pain. It provides a telephone helpline service, pain support groups, resources, and training in pain health and community care.

1300 340 357

Mental health assistance


Services provided



For the cost of a local call, the beyondblue info line provides callers with access to information and referral to relevant services for depression and anxiety-related matters. A number of resources are also available for immediate download from the beyondblue website.

1300 224 636

Workers’ Psychological Support Service

The Workers' Psychological Support Service is a free, independent and confidential service that connects Queenslanders experiencing a work-related psychological injury with a range of targeted community services.

1800 370 732


Lifeline offers a 24 hour a day confidential counselling service. Trained volunteer telephone counsellors will listen, support and assist you to clarify options and choices available to you. The Lifeline Information Service provides access to a variety of self-help tool kits with information about issues such as mental illness, depression, suicide prevention, and more. Self-help toolkits are available for download online.

13 11 14


Visit a headspace centre where you will find psychologists, social workers, and other health professionals.



Information, advice and referral 10am-10pm AEST weekdays. The SANE helpline provides information about symptoms, treatments, medications, where to go for support and help for anyone concerned about mental illness.

SANE also provides a Helpline online chat service.

1800 187 263

Last updated
10 December 2019

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