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Customer insights

In partnership with the University of Queensland, we have interviewed more than 45 workers and held workshops with stakeholders including unions, employer associations and lawyers. We have also considered the feedback we have received about our common law rehabilitation and return to work (RTW) program from customers, lawyers and providers. Below is a snapshot of the insights we have received about common law and our rehabilitation and RTW program, organised around a number of key themes.

Last updated
25 October 2018

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