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About the Workers' Compensation Regulator

The Office of Industrial Relations undertakes various functions to support Queensland’s workers’ compensation scheme, including:

  • the performance and compliance of workers' compensation insurers with the Act
  • self-insurance applications
  • workers' compensation dispute resolution, including claim and premium reviews and appeals
  • workers' compensation medical assessment tribunals
  • education about the workers' compensation scheme
  • rehabilitation advisory services
  • on scheme performance
  • grants

The Office of Industrial Relations works closely with insurers and stakeholders to balance the needs of workers and employers, and ensure a fair and efficient scheme for all.

We are committed to innovation and developing services and initiatives that better serve industry, and ultimately ensure that injured workers are able to safely return to the workplace after an injury.

Our focus

The Office of Industrial Relations is committed to working together with workers, employers, insurers and the health professions to build an effective and modern workers' compensation scheme for Queensland.

Organisational structure

The Worker's Compensation Regulator consists of teams specialising in engagement and insurer services, data and evaluation, Medical Assessment Tribunals, reviews and appeals and policy services.

Office of Industrial Relations executive management

Our executive managers lead our people to achieve the vision and goals of Workplace Health and Safety Queensland.

Working with our stakeholders

The Office of Industrial Relations offers a range of educational and online services for industry professionals. Our regular free webinars offer professional advice and practical solutions.

Improving service to injured workers

The Office of Industrial Relations is committed to listening to our customers and ensuring they receive a high quality, professional service that aligns with our values.

Last updated
20 September 2016

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