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Organisational structure and roles

As part of the Office of Industrial Relations (OIR), the Electrical Safety Office (ESO) organisational structure has been set up to deliver efficient electrical safety service delivery. The ESO conducts investigations into electrical incidents and complaints regarding installations, equipment or electrical work practices with respect to both workplaces and domestic premises.

Electrical safety policy

Strategic Policy Functions provide strategic advice and coordinate the development of policy and legislative frameworks for electrical safety and related operational functions for effective administration of the provisions of the legislation.

The unit undertakes research and analysis on electrical safety matters and manages the contribution to national and intra-governmental policy development in matters impacting on electrical safety.

Electrical Safety Policy provide secretariat services to the Electrical Safety Board and Electrical Licensing Committee.

Electrical safety compliance and engagement

The Electrical Safety Inspectorate:

  • engage with workplaces and the broader community to ensure electrical safety is prioritised and effectively managed
  • administer electrical safety legislation and conduct investigations into electrical incidents and non-compliance
  • assist the Queensland Fire and Emergency Service and Queensland Police Service to establish or eliminate electricity as a potential cause of a fire or electrical shock
  • promote community education and awareness about matters relating to electrical safety, and provide expert technical advice to the electrical industry to enable organisations to meet their obligations.

Assessment Services:

  • implement strategies to effectively manage the notification of incidents and complaints
  • triage notified events and assign for regional response and investigation.

Workforce Capability Unit:

  • implement best practice training strategies, incorporating nationally recognised qualifications and related skills maintenance activities across the inspectorate.

Electrical equipment safety

Electrical Equipment and Safety's duties include:

  • electrical equipment certification, compliance requirement information, education and enforcement
  • responsible supplier registration processes
  • post market surveillance of the sale of new electrical equipment
  • electrical equipment examinations
  • cathodic protection registration
  • accredited auditor application processing
  • service to the Australian Regulator for GEMS Act
  • technical input for standards development
  • Electrical Regulatory Authorities Council (ERAC) Secretariat duties.

Electrical licensing

Electrical Licensing's duties include:

  • electrical licensing administration and enforcement
  • administering Queensland’s electrical licensing framework to provide electrical safety by ensuring that electrical work licences and electrical contractor licences are issued and renewed to persons and corporations who meet the legislated standards for electrical and consumer safety
  • provide advice to licenced applicants and industry regarding licence eligibility and the roles and duties of electrical licence holders
  • working with the vocational training industry, other jurisdictional regulators and key electrical industry stakeholders to ensure that current industry practices and processes form part of the training and licensing regime, which then ensures electrical licence holders are competent and safe
  • collaborating with the Compliance Unit, Electrical Licensing Committee and Electrical Safety Board to assist their statutory functions, such as taking disciplinary action related to electrical licence issues.
Last updated
03 January 2018

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